On October 2, 2023, there were four delays announced for the Pegasus flight (PC2218) from Sabiha Gökçen to Izmir, scheduled for 7:05 p.m. It was quite inconvenient, and we ended up departing late. Given the delay, we requested compensation for the taxi fare. They instructed us to obtain an invoice, send an email and assured us they would reimburse us. However, they failed to honor their promise. Upon arrival, I hurried to catch the last Izban bus and alighted at a stop close to my home, continuing the journey by taxi from there. I sent an email, but they still haven't paid. Interestingly, while other flights to Izmir, Marmaris, and Samsun provided snacks and had long lines at the rotors, Pegasus did not offer any refreshments. It was a bit disappointing. I hope they address these issues and improve their services. It's a shame that the female officer there seemed overwhelmed, and I understand she might not have much say in these matters.
On July 15, 2024, for Pegasus flight PC 924 from Brussels to Istanbul Sabiha Gökçen at 5:30 PM, my son, spouse, and I arrived at the airport about four hours early. We received a message stating the flight was delayed by 90 minutes and that a meal would be offered. Later, they started distributing m...
On July 26, 2024, my Pegasus Airlines flight PC1764 from Dublin to Ankara was delayed by 4 hours. Apart from a €7 meal voucher provided at the airport to cover our food needs during the delay, no compensation has been paid to us yet. Pegasus Airlines surely knows that only coffee can be purchased wi...
On October 4, 2025, my Pegasus flight PC311 from Batumi to Sabiha Gökçen was delayed by eight hours. A day before the flight, I received a message stating that there would be a delay due to operational reasons. However, Pegasus later claimed the delay was caused by weather conditions, even though th...
I made a mistake by flying with Pegasus Airlines on November 11, 2023, PC996 at 15:50 from Frankfurt to Sabiha Gökçen. We managed to land at Sabiha Gökçen Airport on November 12, 2023, at 05:00 a.m. We weren't even provided with water on the plane, and the employees showed no interest. Ground servic...
On April 19, 2024, Saturday at 00:50 (Sabiha Gökçen - Sharjah), we had a flight with Pegasus. Arriving at the airport three hours early, we went through all procedures and passport control, only to find out our flight was canceled via a non-functional link message. The flight was rescheduled for 6 h...
Comments