On October 4, 2025, my Pegasus flight PC311 from Batumi to Sabiha Gökçen was delayed by eight hours. A day before the flight, I received a message stating that there would be a delay due to operational reasons. However, Pegasus later claimed the delay was caused by weather conditions, even though the earlier message clearly mentioned operational reasons. Because of this delay, I missed my connecting flight, which had a four-hour layover, and had to take three different means of transportation to get home. As a result, I endured a 20-hour delay and severe exhaustion. I filed a compensation claim for the delay, but no payment has been made. The responses I received from Pegasus were unsatisfactory, and I’ve experienced similar delays on this route before, causing repeated inconvenience. I purchased my ticket via the Pegasus website using my credit card. My reservation number is 1B8KHC. I request that my grievance be resolved and my compensation paid.
My Pegasus Airlines flight PC1091 from Istanbul to Barcelona, scheduled for June 17, 2025, at 10:05 AM, was suddenly delayed to 10:00 PM with only one day's notice. This drastic change disrupted all our plans and caused significant financial and emotional damage. Pegasus stated the reason for the d...
On November 9, 2025, I experienced a serious inconvenience during my Pegasus flights from Prague to Istanbul and then from Istanbul to Gaziantep. My Istanbul–Gaziantep flight was rescheduled from 20:15 to 19:55 without any notification. Even though I had purchased both flights together as a connecte...
Between October 2 and 7, 2025, I experienced a major inconvenience on Pegasus Airlines flight PC from Hamburg to Istanbul. The flight was scheduled to depart at 3:20 PM, but due to bad weather in Istanbul, passengers were kept waiting inside the plane in Hamburg for about two hours. After takeoff, w...
On April 23, 2025, my Pegasus flight from Tehran to Ankara was delayed for 10 hours due to a technical issue. As a direct result of this delay, I missed my 14:00 AJet flight from Ankara to Izmir. Upon arrival, I approached Pegasus staff to explain the situation and seek assistance—but I was met with...
In October or November 2023, I bought a ticket from Pegasus with the date September 5, 2024 and flight number PC406 for a departure at 22:40 from Istanbul Sabiha Gökçen Airport to Abu Dhabi and a return ticket on September 15. When I bought these tickets, there were daily flights from Sabiha Gökçen ...
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