Pegasus Airlines Denied My Boarding for My Flight Without a Clear Explanation

I was the ticket holder for Pegasus flight X91J17 on November 27, 2024, from Sabiha Gökçen Airport to Tirana at 22:00, but during check-in, I was informed I would not be allowed to board due to "providing contradictory statements." Additionally, a staff member at the counter stated, "I will not let you board any Pegasus flight." No clear explanation or justification for this decision was given, leaving me distressed and at a significant inconvenience. Despite contacting customer service, I have received no resolution. This situation has caused financial loss due to alternative travel plans, emotional stress, and wasted time. I request a written explanation for being denied boarding and confirmation of an investigation into the staff’s behavior and procedures. If unresolved, I will escalate the matter to relevant authorities.