I'm unable to check in together with my wife for our flight from Istanbul to Brussels on PC 921 with Pegasus Airlines. We're both part of the Kappatur international group trip on 16.06.2024. Whenever I bring up this issue with customer service, they always insist that it can be resolved at the airport. With only 3 days left before the flight, it's surprising how little effort they put into resolving this issue in today's tech-savvy society.
I had a flight from Istanbul Sabiha Gökçen Airport to Jeddah King Abdulaziz Airport on September 9, 2024. For a week, I tried to complete online check-in, but it never worked despite countless attempts and calls to customer service. I received no response, only lengthy, irrelevant information about ...
While returning with the Pegasus Airlines flight number PC5304 on 20/05/2023, I had a problem because the luggage of all the passengers was not loaded and the pilot did not inform us before boarding the plane. Due to the fact that they did not accept my luggage in the cabin, my wallet, car keys and ...
I recently had a major issue with Pegasus Airlines and I just want to share my experience with others in the hope that it might help someone else in a similar situation. So, I was informed by Pegasus that the Kayseri-Istanbul section of my flight on 10.02.2023 at 5:45 AM with a connecting ticket to ...
On July 15, 2024, for Pegasus flight PC 924 from Brussels to Istanbul Sabiha Gökçen at 5:30 PM, my son, spouse, and I arrived at the airport about four hours early. We received a message stating the flight was delayed by 90 minutes and that a meal would be offered. Later, they started distributing m...
I am unable to complete online check-in through the Pegasus app, receiving an error that states “Passenger information is incomplete or incorrect” and “The individual's identity and travel documents do not comply with the travel rules of the destination country.” My passport is valid until 2027, and...
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