Pegasus Airlines Asks For Exorbitant Difference in Fare for a Flight Rescheduling

January 14, 2023 12:49 pm
62

On Saturday, January 14, 2023, I went to the O-ticket site and bought a ticket for the 18:45 Pegasus flight. When I checked the site, I saw that on the same date, there was a flight at 15:15. I contacted the site to change the time of my ticket to 15:15. First, I was asked for an extra fee of 276 TL, but I couldn't agree to it. After about five minutes, I contacted the online assistant again, and this time they asked for 300 TL. I explained why there was such a big increase every five minutes, but I did not agree with it. When we called Pegasus Airlines today, they said they wanted 450 TL. What's this difference? We don't want our money back, it's not a refund request! We just want to change the time, and there is plenty of room on the plane. There is no customer satisfaction. Please stop these huge price hikes that happen all at once, it's just unsettling. 

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