Brand Overview: Pedigree
Pedigree is a global dog food brand owned by Mars Petcare, a division of Mars, Incorporated. The brand has a long history in the pet nutrition industry and offers a wide range of dog food and treat products designed for puppies, adult dogs, and senior dogs. Pedigree products are sold in numerous countries and are known for their focus on affordable everyday canine nutrition.
Contact Info
Customer support: Available through the official Pedigree contact center and online support forms.
Customer support phone: 1-800-525-5273 (United States)
Industry and Operations
Pedigree operates in the pet food and pet care industry. The brand develops and markets dog food, treats, and nutritional products intended to support dogs throughout different life stages.
- Dry dog food
- Wet dog food
- Puppy nutrition products
- Senior dog food formulas
- Dental treats and chew products
- Dog snacks and rewards
- Pet nutrition and wellness products
User Sentiment
User feedback is mixed, with complaints commonly focusing on product quality concerns, ingredient preferences, and customer service experiences.
- Concerns regarding ingredient quality and nutritional value
- Reports of dogs experiencing digestive sensitivities after consuming certain products
- Complaints about product consistency between batches
- Packaging defects or damaged products upon delivery
- Difficulty obtaining refunds or replacements in some cases
- Customer service response delays
- Questions regarding product recalls and safety-related announcements
- Concerns about formula changes affecting pet acceptance of the food
Share Your Experience
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