On November 3, 2025, I attempted to perform a one-time PDF editing task on Pdfe.com. The fee was shown as 31 TL, and I entered my credit card details to complete the payment. However, my card was charged twice — 32.57 TL and 33.47 TL. In addition, a monthly subscription was started without my consent, and an additional charge of 2,440 TL was attempted.
I did not create an account; I only intended to make a single, one-time purchase. I tried to contact the website, but the only option was a “contact us” form — I could not find any customer service email address. I have both the bank receipt and proof of payment.
I request that my subscription be canceled and that all unauthorized charges be refunded. I also want to ensure that no further fees are charged to my card.
On November 4, 2025, I paid for a PDF conversion service on the website pdfe.com for 31 TL, using my credit card from Ankara. I intended to use it as ...
I made a single payment of 45 TL on Pdfe.com for a one-time document editing service. I did not start any subscription. However, on September 9 and October 9, I noticed that a total of 4,400 TL had been withdrawn from my credit card without my permission. As soon as I realized the issue, I tried to...
On October 31, 2025, in order to use a PDF editing service on pdfe.com, I made two one-time credit card payments, for a total of about $1 (card ending in 1954). However, on November 7, 2025, without any approval or notification from me, a $58 monthly subscription fee was charged to my account. Since...
I logged into the pdfe.com website for free and performed only one PDF conversion, for which I knowingly made a $1 one-time payment with my credit card. Other than this, I neither requested nor approved any subscription. Despite that, two unauthorized charges were made on my card: $57 on 11/09/2025 ...
On September 4, 2025, I purchased a one-time PDF conversion service from pdfe.com and made the payment using my VakıfBank credit card. I did not start any subscription afterward, I did not give consent, and I was not informed about any automatic renewal. However, on September 11, 2025 (payment/invo...
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