I am writing to contest a debit of €39.00 that appeared on my bank account today at 14:27. This charge comes from the site PDFaid.com, where I had previously made a single payment of €0.50 at the end of December for a simple PDF conversion service, without subscribing to any form of subscription or recurring payment. I never authorised any additional debit beyond that initial €0.50 payment, nor did I validate any subscription. On the transaction, it is indicated that the payment was first refused and then later accepted, yet I never received any notification or request for confirmation from your side, and I never gave my consent for this payment to be accepted. I therefore formally contest this €39.00 debit and ask you to verify the origin and justification of this transaction and to inform me of the steps to follow in order to obtain a refund, if this debit is not legitimately due. I have already contacted my bank regarding this transaction but have not yet received any response. I kindly request that you review this situation as soon as possible and provide me with a clear explanation of this charge and a solution, including a refund of the €39.00 where appropriate.
On November 10, 2025, I paid a one-time fee of €0.95 to use PDFAid’s PDF conversion service. This transaction appeared on my bank statement on November 12, 2025. However, on November 17, 2025, an additional €49 was withdrawn from my bank card without my permission or knowledge. Such transactions are...
I am writing to submit a complaint regarding a misleading practice on Pdfaid.com that resulted in an unauthorized charge to my debit card. On 24.01.2026, I urgently needed to download an important file, and your website required a payment for access. At no stage during the process was it clearly and...
I previously made a one-time payment of ₺49 on Pdfaid to use their PDF converter service. That transaction was completed knowingly and with my approval. However, on August 9, 2025, I was shocked to discover that an additional ₺999 had been withdrawn from my card ending in 5189 without my knowledge o...
On 6 November 2025, I subscribed on PDFSmart to an offer presented at €1.99 for 8 days, and at that moment no clear information was shown indicating that this trial would convert into a recurring subscription of €49.99 per month, nor was this higher amount visible to me when I validated the payment....
On December 6, 2025, I created an account on Pdfe.com using my email address o******@gmail.com** in order to try using a PDF file for €0.50 as a trial. However, after this transaction, I discovered that on December 13, 2025, a €49.95 subscription fee was charged to my account without my knowledge or...
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