On 6 November 2025, I subscribed on PDFSmart to an offer presented at €1.99 for 8 days, and at that moment no clear information was shown indicating that this trial would convert into a recurring subscription of €49.99 per month, nor was this higher amount visible to me when I validated the payment. On 13 November, I discovered that €49.99 had been debited from my account by PDFSmart without my explicit consent for such a subscription. I have just contacted your customer service as I only became aware of this debit now, and I maintain that I never knowingly subscribed to a €49.99 monthly plan. I request a full refund of the €49.99 taken on 13 November and the immediate cancellation of this subscription that I did not clearly agree to, along with confirmation that no further debits will be made from my account.
On 05 December 2025, I was charged £49.99 by PDFSmart even though I only intended to pay for a one-week trial. I did not knowingly subscribe to any automatic renewal, and I was not clearly informed that a recurring subscription would be started after the trial. The charge of £49.99 was taken using t...
On 12/12/2025, I noticed an unexpected charge of 49,99 EUR taken from my debit/credit card by Pdfsmart for a subscription. I was not aware that I had an active paid subscription, and I did not knowingly approve this payment. I tried to resolve the issue, but I have not received any response or expla...
I started a PDFSmart subscription on February 19, 2024. Recently, my subscription was renewed without my consent, and I noticed that I was charged €49.99 in South Korea even though I did not want to continue the service. During the entire subscription period, I did not use a single paid feature even...
I no longer trust PDF Smart as a reliable service. I initially used the site because it appeared to offer a one-time payment option for converting documents. At the time, I paid what I believed was a single, limited transaction fee. However, three months later, I was shocked to discover that $29 had...
I previously made a one-time payment of ₺49 on Pdfaid to use their PDF converter service. That transaction was completed knowingly and with my approval. However, on August 9, 2025, I was shocked to discover that an additional ₺999 had been withdrawn from my card ending in 5189 without my knowledge o...
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