I used the Pdfaid website for what I believed was a one-time service. Unfortunately, I later discovered that my personal and payment information had been stored without my permission. As a result, two separate unauthorized withdrawals were made from my account: one for ₺999 on July 17 and another for ₺999 on August 14, totaling ₺2000. These transactions were carried out entirely without my knowledge or approval.
The card used for payment ends in 6625. At no point was I informed that a membership or subscription had been started in my name. I received no notifications, no renewal warnings, and no explanation for why such high amounts were charged. This makes the situation even more concerning, as it appears to be a deliberate practice of charging users without transparency.
I have not yet contacted customer service directly, but I am submitting this complaint here first in hopes of getting a quicker resolution. I am demanding a full refund of the ₺2000 taken from my account and the immediate cancellation of any hidden subscription that may have been activated without my consent. Pdfaid must resolve this urgently and prevent any further unauthorized charges.
I previously made a one-time payment of ₺49 on Pdfaid to use their PDF converter service. That transaction was completed knowingly and with my approval. However, on August 9, 2025, I was shocked to discover that an additional ₺999 had been withdrawn from my card ending in 5189 without my knowledge o...
On August 7, I used my credit card to make a one-time payment of ₺45 on Pdfaid in order to use their document editing service. I expected this to be a single transaction only. However, immediately after completing the process, I discovered that an additional ₺999 was withdrawn from my account withou...
On July 20, 2025, I purchased a one-week membership from Pdfaid software by making a one-time payment of ₺49. I expected this to cover only the short-term service I chose. However, today I discovered that an additional ₺999 was withdrawn from my account without my consent, and an automatic subscript...
On July 11, 2025, I was shocked to discover that ₺1999 was withdrawn from my credit card without my request or approval by PDFAid. I never authorized this payment, nor did I agree to any recurring or one-time charge of this amount. I only used the service briefly, and at no point did I give consent ...
I purchased a one-time weekly product from Pdfaid for ₺49 and never used the site again afterward. To my surprise, when I reviewed my August 2025 credit card statement, I saw a subscription fee of ₺999 had been charged. Upon closer inspection, I realized that from April through August 2025, a total ...
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