I have not received a refund for the deposit I made with the Payless company in Montenegro. However, they went back on their word and charged me, even though they had promised to refund the deposit within a month. When I called to inquire about it, they insisted that the deposit was an insurance fee, which I found to be untrue. I would like to request a refund for the deposit of €268.90 that was taken.
I rented a car in Montenegro from February 16-18, and despite a month passing, my deposit has still not been refunded. It still appears as a pending transaction on my account. I contacted the rental company, and they claim they processed the refund on February 18. However, when I checked with my ba...
We rented a car through Payless via Booking.com from May 29th to June 3rd. Although we were told that the €300 deposit would be refunded upon returning the car, we have not yet received our deposit back. Since Booking.com was the intermediary, I reached out to them for assistance and sent an email, ...
Between September 5–12, 2025, I rented a car through Booking.com from Payless at Podgorica Airport (Reservation No: 671493738). I returned the vehicle on September 12 without any issues, and the return inspection report confirmed that the car had no damage or missing items. I received the official r...
On 25.08.2025, I rented a Dacia Sandero from Podgorica Airport in Montenegro with reservation number 2549-8836-TR36, making a prepayment of ₺18,206.19 (receipt no: 74930711). When I picked up the car, €600 was blocked from my card as a deposit, which I was aware of. However, despite having purchased...
On June 19, 2025, I booked a property in Montenegro through Airbnb. The next day, on June 20, I canceled the reservation, and Airbnb informed me that my refund would be processed within 15 days. However, it has now been over 27–28 days, and the money has still not been credited to my account. I con...
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