I Mistakenly Added Money to the Wrong Game Through Paybox and Want a Refund

I mistakenly added money to the wrong game using Paybox and would like to ask for a refund. I’ve got all the receipts and paperwork to back up the transaction. I’ve been trying to get in touch with someone for help, but I haven’t heard back yet. This isn’t just a small hassle for me—this was money I worked hard for, and it’s really stressful to see no clear way to get it back. I’m not looking to make a fuss; I just want my money back. If I don't get the money back in the next 24 hours, I'll have to consider taking legal steps, and I've got all the receipts ready to go. I'm just asking nicely—could you please get in touch and help sort this out before it gets worse?