Parimatch Live Casino Balance Deduction Not Refunded

Today, on 02/03/2026, while playing the Casino Lighting Roulette game on Parimatch, an amount of 19,900 was deducted from my balance during the game. I was informed that this amount would be adjusted in the live casino, but it has not been properly credited back to me, and I am unable to use or recover this money. I contacted Parimatch customer support regarding this issue, but I have not received any response so far. The lack of communication and unresolved status of this deduction is unacceptable, as this is a significant amount. I request an immediate refund of the full amount of 19,900 back to my account without any further delay, and a clear clarification of why this deduction occurred in the first place.