Papara Did Not Receive the Money I Deposited via ATM

May 29, 2:36 am
117

On the night of May 28 to May 29, between 11:30 PM and 12:30 AM, I deposited ₺4,000 in cash into my Papara card using the VakıfBank ATM (ATM No: 005746). After the ATM displayed the message “Your deposit transaction has been completed,” it returned my card. However, when I checked my Papara account, I realized that the deposited amount had not been credited. I kindly request that this issue be resolved as soon as possible and that the deposited amount be transferred to my Papara account. Sincerely,
Papara account email: gonul*****@gmail.com
Papara user number: 1393014***

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Angelica

Hi. The same thing happened to me yesterday—I deposited money into an Akbank ATM, but it wasn’t credited to my account. I tried calling the English customer service line, but no one answered. Papara is terrible.

What do you think?

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