Papara Did Not Receive the Money I Deposited via ATM

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May 29, 2025 2:36 am
123

On the night of May 28 to May 29, between 11:30 PM and 12:30 AM, I deposited ₺4,000 in cash into my Papara card using the VakıfBank ATM (ATM No: 005746). After the ATM displayed the message “Your deposit transaction has been completed,” it returned my card. However, when I checked my Papara account, I realized that the deposited amount had not been credited. I kindly request that this issue be resolved as soon as possible and that the deposited amount be transferred to my Papara account. Sincerely,
Papara account email: gonul*****@gmail.com
Papara user number: 1393014***

Progress
Progress

May 29, 2025 2:34 am

The money I deposited to my Papara card from the VakıfBank Sincan Metro Törekent ATM has not been credited to my account.

On the night connecting May 28 to May 29, between 23:30 and 00:30, I deposited 4000 TL cash into my Papara card at the VakıfBank ATM (ATM no: 005746) located at Sincan Metro Törekent, 252/1 Sok. No:40/a-b Sincan, Ankara. The ATM displayed the message “your cash deposit transaction is completed” and returned my card. However, when I checked my Papara account, I found that the amount I deposited has not been credited.

I request that this inconvenience be resolved as soon as possible and that the deposited money be transferred to my Papara account.

Sincerely,

Papara account email address: g****@gmail.com Papara account user number: 13930****.

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Comments

Angelica
Angelica

Hi. The same thing happened to me yesterday—I deposited money into an Akbank ATM, but it wasn’t credited to my account. I tried calling the English customer service line, but no one answered. Papara is terrible.

What do you think?

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