Papara Closed My Account With ₺28,500 Balance and Has Not Refunded My Money


My individual Papara account has been closed for about 3 months, and they have not returned the ₺21,000 balance inside. No explanation has been given as to why my account was closed. My registered email address is **@gmail.com. I have tried multiple times to contact Papara both via email and other communication channels, but each time I received evasive and indifferent responses with no clear solution offered. I am constantly forced to chase after my own money, and I am being wronged in this process. I request that Papara immediately return the ₺21,000 balance in my account in full. I demand that this grievance be resolved and my money paid back to me without any issues.

Papara is a disappointment, do not use it.
My individual Papara account was closed about 3 months ago without any reason given, and the 20,000 TL balance in my account was not refunded. I contacted Papara customer service multiple times, but each time I was brushed off and did not receive a clear answer. No explanation was provided to me regarding why my account was closed. I am only requesting the refund of the money in my account.

My Papara account (account number: 154536***) was permanently closed this morning without any notice or explanation, and approximately ₺180,000 in my balance was confiscated. I did not receive any warning, notification, or explanation regarding the closure of my account; it was only stated that it w...

On June 3, 2025, my Papara account was placed under review, and as of 7:55 PM on August 4, 2025, it was permanently closed without any explanation. Throughout this process, I received only a single email notifying me of the account closure, with no details provided regarding the reason. I contacted ...

On August 26, 2025, my Papara account was closed. Just before the closure, I had deposited around ₺15,800–16,000 into my account via an ATM, and when I got home, I saw that the account was shut down. The money I deposited was meant to pay my bills and rent, but for three days I have not been able to...

Papara hasn't returned my 300,000 ₺ for a week. They initially said it would take three working days, but I’ve been left waiting, and now all I receive are automated messages in my email. I’ve called Papara customer service multiple times, but no one provides a clear answer or timeline. It feels lik...
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