Papara Closed My Account and Did Not Refund My Balance
My individual Papara account has been closed for about 3 months, and they have not returned the ₺21,000 balance inside. No explanation has been given as to why my account was closed. My registered email address is **@gmail.com. I have tried multiple times to contact Papara both via email and other communication channels, but each time I received evasive and indifferent responses with no clear solution offered. I am constantly forced to chase after my own money, and I am being wronged in this process. I request that Papara immediately return the ₺21,000 balance in my account in full. I demand that this grievance be resolved and my money paid back to me without any issues.
Progress
Papara is a disappointment, do not use it.
My individual Papara account was closed about 3 months ago without any reason given, and the 20,000 TL balance in my account was not refunded. I contacted Papara customer service multiple times, but each time I was brushed off and did not receive a clear answer. No explanation was provided to me regarding why my account was closed. I am only requesting the refund of the money in my account.
Dear Saliha A., Our team is meticulously carrying out all necessary procedures to resolve your request as quickly as possible. We will send you detailed information about the issue to your email address. Thank you for your understanding and patience. If you have any questions or anything you would like to add, you can contact our support center. Best regards, Papara User Experience Team
I still haven't received any response, you're just putting on a show.
No solution has been offered yet.
