We are extremely frustrated with Otelz.com, as our hotel has not received payment from them for the past seven months. Despite repeated attempts to contact them via phone and email, there has been no response. Otelz.com’s representatives seem indifferent and unconcerned, ignoring our requests entirely. It’s unacceptable for them to withhold funds while continuing to operate. This lack of professionalism has forced us to halt sales through their platform in our region. We urge government authorities to address issues like these, where businesses are left without compensation. Otelz.com, pay us the amount you owe immediately – it’s time to take responsibility for your obligations.
Our company has been partnering with Otelz.com for nearly a year in the hospitality sector. Despite hosting numerous guests through their platform, we haven't received a single penny. According to our agreement, payments for online bookings made by customers are not transferred to us promptly. While...
Our hotel, located in the Güngören district of Istanbul, has been collaborating with Otelz.com for about two years. However, for the past month, we have not received payments for accommodations collected through Otelz.com. Typically, these payments are processed via a virtual card within 1 to 2 days...
As a hotel owner, I have hosted guests sent by Otelz.com, delivering full and professional service exactly as agreed in our contract. I met all my obligations with care and precision. However, I still have not received the payments that were due long ago. Despite repeated calls and written follow-up...
For the past 1.5 months, Otelz.com has continuously delayed payments to our hotel, claiming issues with their virtual card system. Despite providing full service to guests, issuing invoices, and ensuring their satisfaction, we have yet to receive any of our due payments. Each time we contact Otelz, ...
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