As a hotel owner, I have hosted guests sent by Otelz.com, delivering full and professional service exactly as agreed in our contract. I met all my obligations with care and precision. However, I still have not received the payments that were due long ago. Despite repeated calls and written follow-ups, I keep receiving the same response: that Otelz cannot process my payment.
This is a serious breach of business ethics and fair commercial practice. I provided the service, honored my responsibilities, and yet I am being left unpaid without justification. For a small business like mine, this creates a significant financial burden. Worse, there are rumors that Otelz is facing financial issues and is unable to pay its partner properties.
This is not just harming me, but it’s also impacting other businesses they partner with. I want to make it very clear that I will be pursuing legal action if this situation is not resolved immediately. I urge other business owners to be cautious when working with Otelz, and I call on the company to fulfill its obligations without further delay.
For the past 1.5 months, Otelz.com has continuously delayed payments to our hotel, claiming issues with their virtual card system. Despite providing full service to guests, issuing invoices, and ensuring their satisfaction, we have yet to receive any of our due payments. Each time we contact Otelz, ...
For the past 1.5 months, Otelz.com has continuously delayed payments to our hotel, claiming issues with their virtual card system. Despite providing full service to guests, issuing invoices, and ensuring their satisfaction, we have yet to receive any of our due payments. Each time we contact Otelz, ...
Unfortunately, my experience with the Otelz platform has been extremely disappointing. Payments are not processed on time, and this issue is not unique to me; many other users seem to be facing the same problem. It’s shocking that such a large company struggles with such a fundamental process. What...
We are extremely frustrated with Otelz.com, as our hotel has not received payment from them for the past seven months. Despite repeated attempts to contact them via phone and email, there has been no response. Otelz.com’s representatives seem indifferent and unconcerned, ignoring our requests entire...
Our company has been partnering with Otelz.com for nearly a year in the hospitality sector. Despite hosting numerous guests through their platform, we haven't received a single penny. According to our agreement, payments for online bookings made by customers are not transferred to us promptly. While...
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