Our hotel, located in Ağrı Doğubeyazıt, has been working with Otelz.com for nearly five years. However, for the past four months, we have not received payment for any bookings processed through Otelz.com. Normally, we would collect payments for agency-processed bookings via a virtual card the next day. For months now, they have been stalling us, claiming there are issues with the virtual card provider. We have not been able to receive the payments we rightfully earned. As a result, we no longer accept any bookings processed through Otelz.com and ask guests to cancel their reservations. If other businesses are experiencing the same issue, they might consider deactivating agency-paid reservations on the system as well. This situation is infuriating. We are the ones providing the service, working hard, and attending to guests, yet our rights are being denied. You have lost all credibility and respect. The reputation you built over the years in the tourism industry has completely crumbled.
Our hotel, located in the Güngören district of Istanbul, has been collaborating with Otelz.com for about two years. However, for the past month, we have not received payments for accommodations collected through Otelz.com. Typically, these payments are processed via a virtual card within 1 to 2 days...
For the past 1.5 months, Otelz.com has continuously delayed payments to our hotel, claiming issues with their virtual card system. Despite providing full service to guests, issuing invoices, and ensuring their satisfaction, we have yet to receive any of our due payments. Each time we contact Otelz, ...
For the past 1.5 months, Otelz.com has continuously delayed payments to our hotel, claiming issues with their virtual card system. Despite providing full service to guests, issuing invoices, and ensuring their satisfaction, we have yet to receive any of our due payments. Each time we contact Otelz, ...
We are extremely frustrated with Otelz.com, as our hotel has not received payment from them for the past seven months. Despite repeated attempts to contact them via phone and email, there has been no response. Otelz.com’s representatives seem indifferent and unconcerned, ignoring our requests entire...
Otelz.com is not paying its debt. Dear visitors, we operate a family-run business called "Salda Gölü Çeliköz Apart" located by the beautiful Salda Lake, famous for its turquoise waters and pristine white shores, a true gem of Turkey. Our establishment welcomes guests either directly or through trave...
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