Otelz.com Delaying Payments to Our Hotel Due to "Virtual Card Issue"

"Here's the translated text: "Hey Otelz.com officials, who do you think you are? Claiming that you have invested or that you have advertised for us, you have supposedly put a clause without any signature or e-signature from me in a fabricated manner. Am I supposed to pay you a fee now at this age? First, make your payments, and then come to me with claims that I supposedly have to pay 13,222.88 TL. Who do you think we are? You are extorting money from all the hotels across Turkey, consuming it, and not responding to us. We can’t reach anyone through our emails or phone calls. Our so-called regional manager, Ms. Dilek, keeps sending emails without even bothering to call, saying there is a price difference issue and to fix it immediately. Why should I? From now on, I am applying a stop sale to you, and I am consulting with my lawyer to collect my receivables by applying to the consumer court. It’s been almost a year, and we haven’t received any payments. Boutique Ertur Hotel.""