On December 12, 2024, we purchased a Opel Combo from the Sarıyer Opel dealership. Before buying the car, we heard from others who bought the same make and model that dealerships give small gifts like a thermos or a flash drive to those purchasing a new vehicle. When we went to pick up our car, we mentioned this to the dealership, and they told us they did not have a thermos at that moment but would send it once they restocked. However, it has been over two months since we received the car, and no one has contacted us. I reported the issue to Opel customer service, providing the dealership and sales representative details, but I never received a response. Everyone who purchased a car from other dealerships received their gifts, but New Opel failed to keep its promise, leaving us feeling ignored. I do not recommend this dealership, and those looking to buy a car should consider other options.
On February 6, 2024, I purchased an Opel Mokka for Özgür G****, but the thermos that was supposed to come with it was missing. Despite contacting you multiple times about this issue, I have not received the thermos. While the thermos itself may not be valuable, if it was included as a gift, why is i...
On June 28, 2024, I fully paid for and ordered an Opel Mokka from Asal Otomotiv. The dealer promised delivery within 7-10 days, but this didn't happen. They informed me the issue was with Opel Turkey. My first contact with Opel Turkey's customer service was on July 3. On July 5, Ms. Mevsim responde...
On November 15, 2023, we purchased an Opel Crossland with the reduced Special Consumption Tax (OTV) from the Opel ABC dealership in Ankara. The invoice was issued on November 16, 2023. The sales consultant assured us that the car would be delivered within two weeks, but it's been 40 days, and the ca...
On August 20, 2024, when my ordered blue 2024 Opel Combo Ultimate was delivered from Istanbul Opel Gülan Service, I noticed a burn-like damage of 3-4 cm on the left front dashboard. The service claimed that the damage was Opel's responsibility, that it occurred during transit, and was not their resp...
2022 model Opel Combo Opel The windshield of my vehicle purchased from Erdemir Oto is faulty from the factory. I was kept waiting for many days. The vehicle was inspected and a water test was performed. Error detected. No one felt the need to contact me, I contacted the Opel center as a last resort ...
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