On October 10, 2024, I purchased three units of Old Spice Clear Gel Stick Captain 70ml with the understanding that I could pick them up in-store. However, when I arrived at the store, I was told that the items were out of stock, despite having already paid for them.
This is completely unacceptable. A product that’s sold and paid for should not mysteriously become unavailable upon pickup. I’ve been left without my purchase, and no clear solution was offered at the store. I expect the products to be shipped directly to our company’s address without further delay.
The invoice for the purchase has been attached to my communication. I request prompt action to ensure the delivery of my items or a full refund if the order cannot be fulfilled. I hope this is resolved quickly, as such disorganization reflects poorly on the brand and store involved.
I purchased Old Spice Captain deodorant from Gratis about two months ago. I noticed a yellow stain appearing on several different T-shirts after using it. I didn't use any other products or stain removers before or after using the deodorant. I don't have my receipt right now, but I can find it. I pu...
On March 24, 2024, I ordered a 90 ml bottle of Yves Saint Laurent Libre perfume from the official seller. However, the product arrived with a torn box, raising immediate concerns about its authenticity. The scent does not resemble the original fragrance—it smells more like cheap cologne and doesn’t ...
On August 20, 2025, I placed an order through the website Fensyseason (Order No: 2721) for Burberry and Invictus perfumes. I paid ₺3,200 by credit card at the time of purchase. The delivery address was specified as Kayseri/Melikgazi. Despite the time that has passed, my order has never been deliver...
On April 21, 2024, I ordered two perfumes from Boyner’s mobile app, trusting that they would be 100% authentic, as stated in the product description. However, when I checked the ÜTS (Product Tracking System), I discovered that the perfumes were not genuine. I immediately called Boyner three times, ...
I’ve been a loyal Old Spice user for nearly two years, consistently choosing your brand for both deodorants and shower gels. Recently, I purchased the 400ml Old Spice Wolfthorn shower gel, expecting the same quality I’ve always trusted. But this time, I was completely let down. The first time I use...
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