On March 6th, I placed an order for four pieces of clothing from Old Navy. Upon receiving the package, I quickly realized that the High-Waisted OG Loose Jeans were not the correct size. I ordered a large size, but they sent me an extra large. I quickly filed a return request, only to be informed that I needed to send back the item through UPS and personally drop it off at one of their offices. I prefer to order online to avoid dealing with unnecessary tasks. I'm really not happy with this experience. Not only did I get the wrong size, but now I have to deal with a complicated return process. The return policy at Old Navy is just not up to par and could definitely use some improvement.
I just got myself a Waist-Defined Utility Midi Shirt from Old Navy. It was a disappointment when it finally arrived after three days, as it turned out to be too small. I exchanged the item for a larger size. I still haven't gotten my refund for the original item, even though it's been 21 days since ...
On March 11th, I made a purchase from Old Navy and chose the free shipping option. The following day, I decided to check the tracking number and to my surprise, it appeared that the package was being delivered to my previous address. I quickly dialed customer service and had a conversation with a re...
I purchased a pair of shoes from Pull & Bear today, but they were too small. Naturally, I wanted to initiate a return, but the process has been unnecessarily complicated and frustrating. How difficult can it be to return an item? First, I contacted customer service to ask if they offer home pickup ...
On March 24th, I discovered that a few of the clothes I bought on clearance were too small when I tried them on. I tried to get a return label for two clothing items, but I couldn't manage to get one. Due to the recurring issues on the website, I decided to reach out to customer service for assistan...
I bought two items from Mango during Black Friday. The items were delivered after a long time, and I thought it was due to high demand. When the items arrived, I found that the sizes were too large and decided to request an exchange. However, the website does not provide an option to submit an excha...
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