OKX Suspended My Account for a Week Without Explanation
April 07, 7:36 pm
-
My OKX account has been suspended for over a week, and I still haven’t received a clear explanation. Support keeps giving me vague answers about “account security” but offers no actual information, no next steps, and no timeline for resolution.
I may have made a mistake in a transaction—I’m willing to admit that. But OKX hasn’t even asked for clarification or given me the chance to explain or correct anything. Just silence. No real human interaction, no updates, nothing helpful.
What kind of investigation takes a full week with zero communication? This is unacceptable. I expect OKX to urgently review my case, provide transparency about the reason for the suspension, and either restore my access or tell me what I need to do to fix it. I’m tired of being ignored.
Q&A: Explore Popular Queries
Check out the solutions and tips on this topic.
Show more
Similar Complaints
While I was actively trading on OKX, my account was suddenly suspended without any prior notice. I was in the middle of buying and selling when everything froze, and I was logged out. I immediately contacted live support, and all they told me was that my account is “under review.” No explanation, no...
My OKX account has been suspended for over two weeks without any explanation, and I’m unable to access my funds. My money is stuck in the account, and as time passes, its value continues to decrease. I’m extremely frustrated by the lack of communication and support. I demand an immediate resolution ...
My OKX account was suspended two days ago, and I wasn’t even notified by email or any other way. I tried reaching out to live support twice, but both times I was stuck dealing with a chatbot with no real help. I can’t find a single person to talk to about this issue, and it’s incredibly frustrating....
My OKX account was suddenly blocked without any explanation, and it has now been over a week with no access granted. I desperately need to use my funds, but I’m stuck watching my own money sit there, completely out of reach. This situation is beyond frustrating—it’s becoming truly upsetting to know ...
Today I deposited money into my OKX account, and immediately afterward, my account was locked without warning. Despite months of regular transactions and verified identity details, I suddenly lost access to my funds. I’ve tried reaching customer service through every possible channel—email, in-app s...
Comments