On July 22nd, I transferred 15,960.24 NOTUSDT from my Binance account to OKX, but OKX never credited the funds to my account nor returned them to Binance. For days, I’ve been given the runaround with no resolution. Typically, if there’s an address issue, the coins should be returned to the sender, but neither has happened. OKX has neither deposited the funds nor sent them back, leaving me stuck without my assets. I need this issue resolved immediately and my funds returned or credited to my OKX account.
I made a BTC transfer from the OKX app yesterday at 20:07, sending the funds to the correct address provided by OKX. However, the funds appear to be stuck at the address—they haven’t been credited to my OKX account, nor have they been returned. I’m unable to reach customer service, and this issue is...
I transferred funds from my OKX account to my Binance account, and despite doing everything correctly, the funds never appeared in my Binance account. I contacted Binance, and they promptly resolved the issue and returned the funds to OKX. However, OKX has not credited the returned funds to my accou...
On May 14, I transferred funds from my Binance account to OKX, but due to a missing tag, the deposit never made it to my OKX wallet. Despite providing all the required information, neither Binance nor OKX has resolved the issue or credited the funds to my account. I’ve been left in a frustrating sit...
OKX has been holding my funds after an attempted transfer to Binance, claiming I made a "wrong transaction" because I didn’t enter the mono code. Even if I missed entering the code, Binance confirmed they sent the funds to OKX, but OKX has not released them. It’s been 4 days, and I’ve received no re...
Although it was my mistake, I sent Ton Coins to the wrong exchange. Binance resolved the issue within two hours by correcting the memo error and returning the funds to OKX. Binance even shared all transaction details (Txid) with me. However, OKX has yet to refund the Ton Coins returned to my accoun...
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