Founded Turkey ODEA BANK A.S, l opened an account with the video call l made with customer service on 23.06.2023 by verifying the identity. But until 26.06.2023 and they did not open my account. At the time l requested to öpen an account a maturity rate of 45% was given, but now the maturity rate has been reduced. l lost money due to this decrease, and the exchange rate rose from 23TL to 25TL. l also suffered from this increase. ODEA BANK deliberately did not open an account and planned to decrease the maturity and increase the exchange rate. l made a complaint to the relevant government agency the BDDK.
I made a great effort to be an Odea bank customer for 3 days (let them do it, the system kept giving errors) as a result, what happened, I couldn't be a customer, why couldn't I be a customer? As a joke, I did not delay my bill even for a day, I pay directly on the day the bill is issued, I work wit...
On 14.08.2025, I received an SMS from Akbank stating that I could use Overdraft with 0% interest between 21.08.2025 and 09.09.2025. To be sure, I called customer service the same day at 16:33 and asked for detailed information. I explained that it would be my first time using Overdraft and asked, fo...
We appreciate your response on March 26, 2024. However, you continue to provide incorrect answers because you fail to perceive and address the issue accurately. My complaint does not concern your branch representatives making mistakes. Rather, it pertains to your branch officials who refuse to provi...
I have been unable to access my demand deposit account at Odeabank’s Mersin branch through mobile banking for about 30 minutes. When I try to open the app, I receive a message saying, “Warning: We cannot continue your transaction.” I changed my internet connection and called customer service, but I ...
I am submitting this complaint regarding the issues I have experienced with Akbank Digital Portfolio Management. On July 15, 2024, I invested ₺500,000 into Akbank Digital Portfolio Management. My portfolio has consistently lost money since its inception. As a result, I attempted to close my account ...
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