I have been unable to access my demand deposit account at Odeabank’s Mersin branch through mobile banking for about 30 minutes. When I try to open the app, I receive a message saying, “Warning: We cannot continue your transaction.” I changed my internet connection and called customer service, but I was only able to reach the automated system and couldn’t speak with a representative. A mobile banking confirmation is being sent, but since I can’t log into the app, I’m unable to approve it or complete any transactions. My account information: IBAN TR82********************01. I urgently request that this issue be resolved, that I be contacted regarding the situation, and that access to my account be restored as soon as possible.
I am writing to request support from İş Bankası regarding an issue I experienced while trying to make a money transfer around 16:00 on April 29. At the final step of the transaction (after clicking the "Make Transfer" button), my PIN code was unexpectedly blocked. As a result, I am currently unable ...
I am writing to request assistance regarding an issue I encountered during a bank transfer on April 4th, at approximately 15:00. At the final step of the transaction (after clicking "Make the transfer"), my PIN was unexpectedly blocked. As a result, I am currently unable to log in to my account via ...
On 15/09/2025, a restriction was placed on my account and mobile banking access at İş Bankası Eskişehir Porsuk Branch without any justification. For about 10 days, I have not been able to access my account, use the ₺12,488 inside it, or carry out any banking transactions. I reported the situation to...
Becoming a customer through the Akbank Mobile app is extremely difficult! The identity verification process fails every time, making it harder for me to become a customer through mobile banking. As a result, I am forced to visit a branch. However, since I have difficulty going to a branch, I am unab...
On March 25, 2025, between 09:10 and 09:20 in the morning, I attempted to withdraw money via MoneyGram at the DenizBank branch in Fethiye. Just as we were about to complete the transaction, the system gave an error, and the withdrawal was canceled. However, when I later checked, it showed that the m...
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