I own a 2015 Nissan Qashqai 1.2 Dig-T automatic gasoline model, and I’ve been extremely diligent with its care. Every single scheduled maintenance has been performed exclusively by authorized Nissan service centers. Despite this, during my most recent visit to the Samsun Asal service, I was told the engine was consuming oil and there was a noticeable ticking noise from the timing chain—before the vehicle had even reached 70,000 km.
No mechanic outside of Nissan has ever touched this car. Even the most basic servicing has always been done by authorized technicians. And yet, oil consumption went undetected until now. To make things worse, I discovered that the oil level indicator is faulty—it gave no warning when the oil was dangerously low.
The service staff admitted this could be due to a manufacturing defect, but since reporting the issue and reaching out to Nissan headquarters, I have not received any meaningful response or solution.
This experience has severely shaken my trust in both Nissan’s vehicle quality and the reliability of its service network. I expect a prompt resolution: a full technical explanation of what caused this issue, confirmation of whether it's a production flaw, and an official investigation with a clear action plan to fix the problem.
I am writing to express my deep frustration with Nissan Turkey's lack of responsibility regarding a persistent and widely known issue in the Qashqai 1.3 DIG-T CVT models. Since the first year of ownership, I have experienced a clutch-related malfunction in my 2021 Nissan Qashqai. I reported this pro...
I recently discovered that my 2017 Nissan Qashqai 1.6 diesel Tekna Xtronic is experiencing transmission issues at just 106,000 km. This news is particularly distressing given that I've consistently had all maintenance performed at authorized Nissan service centers. Even more frustrating is the fact ...
I have an automatic Qashqai 1.2 car. During the first year of use, I noticed that it was using oil. When I took it to the service center, they told me that it was normal for turbocharged cars to use some oil. The second service included an oil change, but they didn't tell me about the consumption pr...
In the 11th month, I took my 2018 Nissan Qashqai to the Kayseri Inoto service center because the engine malfunction light was illuminated. All maintenance has been performed at the Kayseri Inoto service since its purchase. They replaced the oxygen sensor at a higher price than the regular service co...
In 2018, I purchased a Nissan Qashqai 2018 Sky Pack 1.2 car, believing that regular maintenance of Japanese vehicles would prevent engine and transmission problems. I am still the vehicle's original owner. On June 30th, as I was attempting to accelerate on the E80 highway, I heard a loud thud from u...
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