I purchased Nike Air Monarch IV shoes in early December and have only worn them 5-6 times. The right shoe squeaks excessively, drawing attention when I walk. Additionally, the right side has started to split open. How can a shoe I've only worn 5 times and stored in its box at home start coming apart at the seams? I've worn cheap, unbranded shoes from markets for years without seeing such early deterioration. I couldn't stop the squeaking no matter what I tried.
When I called Nike customer service, they said, "We only support products purchased directly from Nike stores. Contact the retailer you bought them from; they handle the warranty." When I called the store where I purchased them, they responded, "We only offer a 6-month warranty against manufacturing defects, and you need to deliver the shoes to our warehouse in person."
I'm not in Ankara, and there's no store where I live to deliver them in person. It's been over 6 months anyway, though they sold it with a 1-year warranty. Isn't a shoe splitting open and constantly squeaking on the 5th wear a manufacturing defect? Nike brushes me off, the store brushes me off. It seems our money was wasted. I'll never go near this brand again. They just have a name, no quality. I have cheaper shoes from other brands that are two years old without the slightest issue.
I purchased a pair of Nike Air Monarch (black) shoes from In Street just one month ago, and the right shoe has already started making an annoying squeaking sound from the heel. I reached out to both Nike and In Street, hoping for a solution, but neither provided any assistance. I paid ₺3200 for the...
I bought the Nike Air Monarch model from the Nike online store, and they have been making a squeaky noise on every surface since the first time I wore them as if they were constantly wet. I dismissed it at first, thinking it was because they were new and made of leather. However, the noise did not g...
I bought a pair of Nike Air Max Pulse shoes from the Sneaks Up website, and unfortunately, the heel seam started to come apart after just 5 months of use. Even though I've been extremely careful with the shoes, I'm baffled as to how this could have occurred. I sent the shoes in for warranty service,...
I bought a pair of Nike Air Force shoes for ₺4,800, and after only 5 months, the back part has started to split. I take good care of my shoes, so there’s no reason this damage should have occurred. However, Nike denied my warranty claim, saying it was due to "user error," which is completely unfair....
In August 2024, I purchased a pair of Nike Air sneakers from In Street. I wore them for a few months, then stored them during the winter. When I started wearing them again, I immediately noticed an odd “squeaking” or “ripping” sound coming from the Air sole with every step I took. From the outside,...
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