I bought a pair of shoes from New Balance, and in just twenty days, they completely fell apart. After waiting for twenty days, I sent them for inspection, but unfortunately, they refused to approve my request for an exchange. I can't believe I shelled out ₺2,800 for those shoes, and my kid hardly even wore them for three weeks! I'm really disappointed that I had to spend so much money on something that turned out to be such low quality. I've sent them for another round of inspection. If I get another negative response, I'll go straight to the Consumer Arbitration Board. Is it possible for the front of a shoe to open up within a mere twenty days? If there is an issue with your product, it is important to provide support and offer a replacement. It's not because of any mistake on the user's part. You can't deform the fabric or open the front.
I purchased a pair of New Balance shoes directly from the brand’s official website, expecting high quality and durability. However, despite only wearing them indoors at school, the inner lining and fabric deteriorated within a very short time. I sent the shoes in for inspection, assuming the compan...
I purchased a pair of New Balance shoes from their store four months ago, and they started to show signs of deformation very quickly. I took them to the store for inspection, and they were sent to the central office. After 20 days, I received a response stating that the issue was not due to workmans...
I purchased sports shoes for my child from the New Balance store in Nişantaşı on November 23rd. In January, my daughter complained that the Velcro on the shoes wasn't holding. Since the product was under warranty, I took it to the store for inspection. After more than a month, the result came back, ...
At the end of April, I purchased a pair of New Balance R2002 sneakers, and after wearing them only twice—for a maximum of 7–8 hours total—I noticed cracks and splits forming on the toe box and side panels. What’s worse, I’ve owned the mesh version of this same model and used it extensively without e...
About 7 months ago, I purchased a pair of New Balance 990 shoes from the NB I Giyim Akmerkez store, paying around ₺10,000. Despite wearing them only once a week, the shoes quickly showed serious wear on the heel area and even tearing on the inner side. I have used similar New Balance products for ye...
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