Netstory Movie Subscription Charges Won’t Stop After Cancellation

Helena
Netshort
32

I have been charged multiple times by Netstory Pte Ltd for a movie subscription that I do not want and am trying to cancel. The charges are appearing as $29.99 transactions from NETSTORY PTE. LTD. / NETSHORT.COM on my Discover card in the USA. These unwanted charges started months ago and I have been charged again today. I contacted my card issuer Discover regarding these transactions, but despite this, the subscription and charges have not been properly stopped. I have not been given a clear or easy way to cancel this subscription directly with Netstory, and the repeated $29.99 charges are causing me financial loss and frustration. I request that Netstory immediately cancels my movie subscription linked to my Discover card and stops all future billing. In addition, I expect a full refund of all $29.99 charges that have been taken from my card without my clear and ongoing consent.

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