Between March 22nd and March 30th, I purchased a round-trip flight ticket from Istanbul to Tirana via Mytrip. My order number is mlxmrv. However, two months ago, I was contacted by Air Albania Airlines informing me that my ticket for March 30th was canceled. I requested a refund, which was approved, but despite weeks passing, the refund has not been processed. I contacted Mytrip customer service and explained that due to reasons beyond my control, my return ticket was canceled, rendering my outbound ticket meaningless, and requested its cancellation as well. I demanded a refund for my round-trip ticket. I was informed that a support ticket had been opened, and I should follow up via email. However, approximately a month has passed, and I have not received any response. During this time, I submitted three more support requests, each time being told to wait. With only two days left until my outbound flight, neither a refund nor the cancellation of my ticket has been processed. I am concerned that if I do not take the flight, the refund may not be issued. I wonder how much longer I need to wait and why the refund has not been processed yet.
A few months ago, I purchased round-trip airline tickets through Mytrip. However, my return ticket was canceled by the airline (Air Albania). Consequently, I contacted Air Albania to cancel my outbound ticket and requested a refund. They assured me that the refund was processed. Since I bought the t...
My recent airline reservation with Mytrip from Istanbul to Tirana, scheduled for three months from now, has me very worried. Although Mytrip issued us a confirmation email, the airline, Air Albania, has yet to do the same. The flight could not be located in Air Albania's system when we attempted to ...
Back in September, I booked a flight through Mytrip with Air Albania for March 28 at 23:00, flying from Istanbul to Albania. When we arrived at the airport, we went to the info desk only to be told that no such flight existed. After checking the flight code, we were told the actual flight had depart...
I booked a round-trip ticket to Belgrade through Mytrip for February 22–24. Unfortunately, my flight was canceled on February 21 due to snowfall. When I contacted customer service, they told me the refund would be processed within 15 business days. Now, it’s been over 3 weeks and still no refund. E...
I booked a Turkish Airlines flight through Mytrip that was scheduled for February 22. Unfortunately, the flight was canceled by the airline, and Turkish Airlines confirmed the very next day that they had refunded the full amount to Mytrip. Since then, I've been trying to get my money back from Mytr...
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