A few months ago, I purchased round-trip airline tickets through Mytrip. However, my return ticket was canceled by the airline (Air Albania). Consequently, I contacted Air Albania to cancel my outbound ticket and requested a refund. They assured me that the refund was processed. Since I bought the ticket through Mytrip, the refund should be deposited into my Mytrip account. However, Mytrip has failed to refund my money for weeks. Despite numerous support requests, they keep telling me to wait. I purchased my tickets through their website, so they should handle the refund process. Instead, they keep redirecting me to the airline and asking me to resolve the issue myself. I've followed their instructions. Air Albania confirms that they processed my refund. Why hasn't Mytrip sent me my money yet? How much longer do I need to wait? My order number is mlx mrv, and my Air Albania Airline's reference number is BJ99EA.
Between March 22nd and March 30th, I purchased a round-trip flight ticket from Istanbul to Tirana via Mytrip. My order number is mlxmrv. However, two months ago, I was contacted by Air Albania Airlines informing me that my ticket for March 30th was canceled. I requested a refund, which was approved,...
My recent airline reservation with Mytrip from Istanbul to Tirana, scheduled for three months from now, has me very worried. Although Mytrip issued us a confirmation email, the airline, Air Albania, has yet to do the same. The flight could not be located in Air Albania's system when we attempted to ...
I booked a round-trip ticket to Belgrade through Mytrip for February 22–24. Unfortunately, my flight was canceled on February 21 due to snowfall. When I contacted customer service, they told me the refund would be processed within 15 business days. Now, it’s been over 3 weeks and still no refund. E...
We canceled our tickets through Mytrip, and on July 5th, I received an email stating that the refund should be processed within 5 days. This deadline has passed, including the weekend and an additional 2 days, yet the refund has not been received. When I contacted Mytrip's customer service today, I ...
Back in September, I booked a flight through Mytrip with Air Albania for March 28 at 23:00, flying from Istanbul to Albania. When we arrived at the airport, we went to the info desk only to be told that no such flight existed. After checking the flight code, we were told the actual flight had depart...
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