I had purchased an Airserbia ticket through Mytrip, but the ticket was canceled and I can't get a refund. I need help - I'm a student, and €192 is a lot of money for me. When I spoke with customer service, they said they'd deduct a €40 penalty fee and refund the rest to my card. However, I haven't received any refund at all. I'm requesting a refund. The order number is 1014-569-623.
I canceled my plane tickets worth ₺22,000 on Mytrip.com, order number 1050-346-549. I had purchased the tickets with their so-called "cancellation guarantee." However, instead of receiving a full refund, I was shocked to see ₺5,000 deducted from the total, and the remaining amount was issued as a co...
Between March 22nd and March 30th, I purchased a round-trip flight ticket from Istanbul to Tirana via Mytrip. My order number is mlxmrv. However, two months ago, I was contacted by Air Albania Airlines informing me that my ticket for March 30th was canceled. I requested a refund, which was approved,...
Four months ago, I purchased a ticket on Mytrip’s website for a Thai Airways flight from Bodrum to Bangkok scheduled for November 8 (order no: 1066 945 643). However, the airline canceled the flight, and the travel date has already passed. For the past 25 days, I have repeatedly contacted Mytrip, bu...
A few months ago, I purchased round-trip airline tickets through Mytrip. However, my return ticket was canceled by the airline (Air Albania). Consequently, I contacted Air Albania to cancel my outbound ticket and requested a refund. They assured me that the refund was processed. Since I bought the t...
On 18.09.2025, I purchased a flight ticket from Osaka to Istanbul with AirChina through Mytrip, paying a total of ₺26,524.52 via credit card. Later, when I requested to cancel the ticket, I contacted both the live chat agent on their website and customer service directly. I was told that the airline...
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