I bought a round-trip flight ticket to Azerbaijan for me and my partner using Mytrip. When I got the e-ticket, I was disappointed to find out that my name was accidentally put instead of my spouse's name. This error was quite worrisome as it had the potential to disrupt my spouse's ability to board the flight. As soon as I discovered the error, I promptly contacted Azal, the airline responsible for the flight. However, they insisted that Mytrip was responsible for fixing the mistake since the booking was made through their platform. I reached out to Mytrip, expecting a prompt and effective solution. Unfortunately, much to my dismay, they decided to shift the blame onto Azal for the mistake and insisted on taking charge of the name correction. This ongoing exchange between Mytrip and Azal has left me feeling stranded and frustrated, with no clear solution in sight. Adding to the already challenging situation, the flight is set for July 10th, a mere two days from now. The gravity of the situation is heightened by the substantial sum I spent on the tickets, a grand total of 25,000 Turkish Liras. I am extremely concerned about Mytrip's disregard and failure to take responsibility for addressing this crucial issue. Their lack of professionalism and indifference towards my concerns have been a constant source of stress and anxiety for me.
I bought a plane ticket to Azerbaijan through Mytrip. The system automatically entered my name instead of my wife's. I only noticed after the ticket was issued. I called Azal, and they said Mytrip should fix it since I bought it from them. Mytrip says Azal should change it. I paid ₺25,000. They won'...
I recently purchased two tickets through Mytrip.com for September 1st, but the tickets were mistakenly processed for October 1st. After encountering card errors, I canceled the transaction, yet Mytrip.com proceeded with the payment without any confirmation or notification. This situation is incredib...
I purchased round-trip tickets for two from Antalya to Cluj via Wizz Air through Mytrip. Today, while checking my flight status on the Wizz Air website, I discovered that all my flights were canceled. Mytrip never informed me of this! When I contacted Mytrip, they instructed me to cancel through Wiz...
I have booked tickets for three people through the Mytrip travel agency for the period from August 19 to September 1, with the PNR number UJKD7J and flight number TK 1591. I misspelled a letter in my daughter's name. While trying to contact Mytrip, they insist that Turkish Airlines (THY) should make...
I purchased a ticket for a flight from Istanbul to Tokyo on June 29th, with a single stopover in Kuala Lumpur. However, Batik Air has unilaterally canceled the Istanbul-Kuala Lumpur leg of the journey, leaving me stranded and unable to proceed to my final destination. This cancellation has caused im...
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