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Mytrip Notification Failure for Wizz Air Flight Cancellations

Burcu
April 10, 2024 7:23 PM259

I purchased round-trip tickets for two from Antalya to Cluj via Wizz Air through Mytrip. Today, while checking my flight status on the Wizz Air website, I discovered that all my flights were canceled. Mytrip never informed me of this! When I contacted Mytrip, they instructed me to cancel through Wizz Air. However, Wizz Air told me to contact Mytrip. Furthermore, I cannot receive a refund because 14 days have passed, even though Mytrip failed to inform me of the cancellation. Since I've already paid for visa procedures, hotel accommodations, and car rental fees, I was forced to purchase new tickets from Turkish Airlines, the only available option. In addition to the ₺3950 I spent on the Wizz Air tickets, I had to spend another ₺20,000 on tickets from Turkish Airlines. I demand an urgent resolution to this situation; otherwise, I will take legal action.

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