MyHeritage Charged Me €118.80 After I Canceled Free Trial, I Want a Refund

131

I purchased three kits from MyHeritage and had previously signed up for their free trial. I canceled the trial before the 15-day period ended, but to my surprise, MyHeritage charged me €118.80 without my knowledge or consent. This charge was made despite my cancellation. I am extremely frustrated by this unauthorized transaction and demand a full refund immediately. It's unacceptable for MyHeritage to charge me after I followed their cancellation process. I expect prompt action and assistance to resolve this issue and ensure my money is refunded. Please address this situation as soon as possible.

Comments

Similar Complaints

MyHeritage Unauthorized Charges and Refund Request

116

Dear MyHeritage Support Team, Approximately five weeks ago, I purchased a DNA kit from MyHeritage. At that time, I signe...

1 Support

MyHeritage Unauthorized Charge of $118.80 but Didn't Refund

154

MyHeritage, a DNA analysis company, unexpectedly charged $118.80 to my credit card. I did not give my consent for this a...

1 Support