Mustela

On June 2025, I purchased a Mustela cream for ₺740 from an authorized pharmacy because the cream I normally use for my 2-year-old baby was out of stock. Unfortunately, just 2 hours after the first application, my baby developed a severe allergic reaction that has still not subsided. I was shocked a...

I purchased Mustela diaper cream in 2025 and initially was very satisfied. When my baby first experienced diaper rash, the product cleared it up completely. I continued applying it preventively to avoid future rashes. However, about a week later, I noticed sudden white pimples on my baby’s bottom. ...

I’ve been using Mustela products on my baby since birth, trusting the brand completely. When my baby’s eczema wouldn’t go away, I bought the Stelatopia Intense cream hoping it would help. Instead, it made everything worse—her skin turned bright red and severely irritated. I’m devastated. How can a b...

I purchased the Mustela stick sunscreen expecting the convenience and quality the brand promises. However, after using it just once, the twist-up mechanism stopped working entirely for no apparent reason. Now, I can’t access the product at all—it’s completely unusable. This is extremely disappointi...

Hello. I started using the Mustela shampoo and oil set on my newborn baby, and ever since, my baby has been experiencing redness and rashes all over the body. At first, we suspected a milk allergy and I even modified my diet. But I quickly noticed that the symptoms got significantly worse after ever...

I’ve been a long-time user of Mustela newborn shampoo, along with the brand’s sunscreens and other skincare products. I’ve always trusted Mustela for my child’s hygiene needs—until now. My child, who used to love bath time and would run happily to the bathroom, now refuses to bathe because the shamp...

My baby is just 3 months old, and I initially trusted Mustela products completely. I was using their shampoo, lotion, and other skincare items, hoping to manage some light eczema that had started on my baby's feet. But to my dismay, the more I used these products, the worse things got. The eczema sp...

I’ve been a loyal customer of Mustela and genuinely trusted the brand for my baby’s skincare routine. However, I was shocked and heartbroken to notice that after using one of their products, white bumps began to form on my baby’s bottom. This is not something I ever expected from a brand that claims...

On May 9, 2025, I received a tube of Mustela sunscreen, but to my surprise, the expiration date reads 09/2023. I double-checked the packaging to make sure I wasn’t mistaken, but that’s clearly what it says. Now I’m left wondering—am I reading the correct expiration label, or is there another date pr...

I used the Mustela diaper cream on my baby expecting it to prevent and heal rashes—but it did the exact opposite. Right after applying it, I noticed some redness and assumed it was just regular diaper irritation. To help soothe it, I applied the cream more generously, making sure to cover every skin...

I purchased the Mustela Lipid-Replenishing Cream hoping to help my child’s sensitive skin, but instead it triggered a terrible allergic reaction and visible rashes. This is completely unacceptable from a brand that claims to be safe for babies and charges premium prices. When I called Mustela to re...

We bought Mustela Stelatopia cream for our 1-month-old baby, based on our doctor’s recommendation, trusting the brand’s promise of being gentle and safe for newborns. For two consecutive days, we applied the cream once daily, expecting it to soothe and nourish our baby’s sensitive skin. Instead, we...

My baby is 3 months old, and I’ve been using Mustela shampoo since birth, thinking it was one of the best options for newborns. Unfortunately, it only made things worse. My baby developed severe cradle cap (konak), and instead of improving, it kept getting worse with continued use. I also purchased...

I bought Mustela Stelatopia cream for my baby, expecting it to be safe and soothing, but instead, it made my baby's skin worse. After applying it, my baby's neck turned bright red, and the reaction looked like a severe allergic response. How can a product labeled safe for newborns cause such a react...

I usually use a different diaper rash cream for my 18-month-old baby, but when it ran out, I decided to try Mustela. What a huge disappointment! Instead of soothing my baby's skin, it caused severe redness and irritation, making the rash look like a burn. Clearly, this product’s ingredients are not...

I started using Mustela’s diaper cream on my baby when I noticed mild redness. Instead of improving, his skin developed pimple-like bumps, making the situation worse. After reading similar complaints online, I am even more frustrated. If this product is not suitable for babies, why is it still being...

I purchased Mustela Stelatopia Lotion expecting a gentle, baby-safe product, but it has an overwhelming plastic-like odor that sticks to my baby’s skin. The smell is so heavy that it completely overpowers the natural baby scent. This makes me seriously question the ingredients—it doesn’t feel like a...

As a nurse, I have always trusted Mustela for my baby’s skincare needs. I carefully selected Mustela Diaper Rash Cream from a pharmacy to ensure authenticity. However, instead of soothing my baby’s rash, it made it worse! Despite using the product as directed, my daughter’s rash became more severe ...

My son has atopic skin and eczema, so I purchased Mustela Stelatopia Intense Cream and Shampoo directly from the brand’s website, expecting relief. Instead, the products caused a severe allergic reaction—his skin broke out in a rash and became even more irritated. I spent ₺1650 on these products, h...

I have been using Mustela baby shampoo on my 25-day-old newborn, but I noticed it severely dries out the skin—not only my baby’s but even my own hands after bath time. I trusted Mustela for my baby’s delicate skin, but it leaves his skin feeling tight and irritated. To moisturize after the bath, I ...

I used Mustela diaper cream on my baby, and it caused severe irritation, leaving pimple-like sores on their bottom. My baby is in a lot of pain right now, and I deeply regret trusting this product. I purchased the entire set and have been using Mustela shampoos since my baby was born, but after this...

I’ve trusted Mustela products since my baby was born, using their shampoo, oil, and diaper cream with satisfaction. However, when I purchased Mustela’s face cream for my 9-month-old, it caused serious issues. My baby has sensitive and dry skin, so I wanted a reliable product, but after using the cre...