MUBI Freezes On Android TV

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Sadık
September 11, 2023 1:17 pm
219

I have been a loyal user of your platform for many years, thoroughly enjoying the films you offer. However, I've recently encountered a persistent problem while streaming movies, but it's exclusive to my TV. Films play smoothly on my computer and mobile devices without any issues. I suspect the problem might stem from either my TV or the platform's infrastructure. I kindly request a swift resolution to this matter; otherwise, I may have to consider discontinuing my use of your platform.

September 14, 2023 7:05 pm (3 days after complaint)

Hello, we are sorry for the issue you are experiencing. We have responded to the matter via [email protected]. We would be very happy if you could reach us at this address for any issues related to MUBI. Best regards.

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