MUBI charged me after canceling the trial, how can I get a refund?

It's important to make sure that MUBI cancelled your free trial before it finished if they charged you after you cancelled it.

According to MUBI's rules, subscriptions are non-refundable. However, if you think the charge was made wrong, you can call their support team for help.

Email MUBI's customer service at [email protected] to ask for a return. Give information like your account email, the date you stopped the trial, and any confirmation emails you got.

To avoid problems in the future, make sure you cancel your trial through your account settings' "Subscription" section before the trial time ends.

This will keep any charges from happening by accident. If you signed up through a different site, like the Apple App Store or Google Play, you'll have to quit through that site.

If the problem remains unresolved, consider filing a complaint on Xolvie to raise awareness about the issue and inform others.