Since April 2024, I've been aware that mubi.com has been automatically debiting 3,79 euros from my credit card of each month. However, I do not use their platform at all. When I attempted to log in to the website using my current email address and phone number, which I use on a regular basis, I received a message stating that no account for my information could be found. I am unable to cancel the membership or take any other action because I do not have access to the membership information. I demand an immediate refund of the funds deducted from my account by this website, which I have never visited before.
Since April 2024, I've been aware that mubi.com has been automatically debiting 3,79 euros from my credit card each month. However, I do not use their platform at all. When I attempted to log in to the website using my current email address and phone number, which I use regularly, I received a messa...
I've been aware that mubi.com has been automatically debiting ₺169 from my credit card each month. However, I do not use their platform at all. When I attempted to log in to the website using my current email address and phone number, which I use regularly, I received a message stating that no accou...
Since November 2022, I've been aware that mubi.com has been automatically debiting 49.99 TL from my credit card on the 19th or 21st of each month between the 19th and 21st. However, as a member of their community, I do not use their platform. When I attempted to log in to the website using my curren...
I canceled my MUBI trial membership in January, well before the trial period ended. However, in March, I was shocked to discover that a subscription fee was charged to my card. When I logged into the MUBI website to investigate, I saw that there was no active membership linked to my account. This i...
I signed up for a free membership with Mubi but have been charged a membership fee for months, despite not using the service or watching a single film. I’ve been trying to cancel my membership by navigating through the system, but I received an email stating that I don’t have an active account. Yet,...
Comments