Mostbet closed my account after I deposited funds, how can I access my balance?

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12 Complaints 5
Xolvie
Xolvie Resolution Specialist August 14, 2025 8:49 am

If Mostbet closed your account right after you made a payment, ask their customer service team for a written explanation. 

Ask them to spell out exactly what rule or term caused the account to be closed.

Keep copies of your deposit receipt, account information, and any messages you got before the shutdown. These will be very important if you need to settle a dispute.

If they refuse to give you access or pay you back, you should officially demand that they withdraw your remaining amount and give them a clear deadline.

❗ If they don't agree, take the problem to Xolvie with all the proof to get help.

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