On August 28, 2025, at around 01:08, I made a ₺1,997 payment via Paratim to fund my Mostbet account (username: 75669697). However, even after nearly five days, the money has still not been credited to my account.
I contacted live support and customer service by phone multiple times, but every time I only received the same vague response: “There is a delay due to department workload.” No clear solution or timeline was ever provided.
I have the official payment receipt as proof, and I was never asked for any additional fees or documentation. This is the first time I have faced such an issue with Mostbet, and it has left me extremely frustrated and financially inconvenienced.
I demand that Mostbet immediately credit the ₺1,997 deposit to my account or refund the full amount to me without further delay. Customers deserve reliable and transparent service, not repeated excuses and endless waiting.
On August 28, 2025, at 01:18, I made a deposit into my Mostbet account using Paratim. However, the money I deposited was never credited to my account. I contacted both live support and customer service multiple times, but every time I was told only that “the transaction is in progress.” Later, they...
On July 28, 2024, I used the Mostbet mobile app and made three separate transactions via the express transfer method: one deposit of ₺1,000, another of ₺650, and a third of ₺1,000. These transactions should have been processed immediately, but even after nearly 20 days, none of the funds have been c...
On September 8, 2025, at 17:27, I deposited ₺4,500 into my Mostbet Casino account through a bank transfer. Even though the transfer was successfully completed on my bank’s side, the amount never appeared in my Mostbet balance. As soon as I noticed the issue, I contacted Mostbet customer support and...
At 01:12 AM, I made a deposit to my Mostbet account (ID: 107256567), and it still hasn’t been credited. I’ve contacted customer service multiple times, even sent the payment receipt as proof. But instead of any real help, I got nothing but copied and pasted generic replies that show zero care or eff...
On July 18, 2025, I deposited ₺12,000 into my Mostbet betting account. It has now been over 24 hours, and the money still hasn't appeared in my account. I even have the transaction receipt, but there has been zero follow-up or assistance from the site’s support team. No one has contacted me, and I’...
