On September 8, 2025, at 17:27, I deposited ₺4,500 into my Mostbet Casino account through a bank transfer. Even though the transfer was successfully completed on my bank’s side, the amount never appeared in my Mostbet balance.
As soon as I noticed the issue, I contacted Mostbet customer support and provided them with my payment receipt. They informed me that the transaction would be reviewed. However, today I received a disappointing response stating that “no deposit has been received on our side”. This is very concerning because I followed the standard process, and this was a regular bank transfer without any complications.
This is the first time I’ve experienced such a problem, and I want it resolved quickly. My Mostbet account number is 251360356. I kindly request that my deposit be thoroughly re-checked and that the ₺4,500 be credited to my account without further delay. I am also ready to provide all the necessary documents again to support my claim.
On September 10, 2025, I placed a withdrawal request of ₺45,000 from my Mostbet Casino account. The transaction was processed at 11:00 AM, and in my Mostbet account it still shows as “Paid”. However, the money has never reached my bank account. My customer number is 254110536. To resolve this, I co...
On August 11, 2024, at 20:17, I made a 500₺ deposit to my Mostbet account via bank transfer. I have the official receipt confirming that the transfer was completed, and on the Mostbet system it even shows as “successful.” However, my account balance has not increased and the deposited amount is miss...
I’ve been regularly depositing and playing in the casino section of the Mostbet website for about four months, mostly experiencing losses. On September 27, 2025, I happened to win ₺17,800 and submitted a withdrawal request for that amount. Although the system shows the transaction as “paid,” the mon...
On November 13, 2025, at 18:01, I deposited ₺300 into my Mostbet account via bank transfer. However, even after three days, the amount has still not been added to my account, and there is no visible transaction activity—the process is completely pending. I contacted customer service multiple times r...
On October 14, 2025, at 14:18, I deposited ₺18,800 into my Mostbet account via bank transfer. I completed the transaction using the IBAN number displayed in the system, as I always do. However, even after 30 minutes, the funds did not appear in my Mostbet account. I contacted customer service, and a...
