On August 28, 2025, at 01:18, I made a deposit into my Mostbet account using Paratim. However, the money I deposited was never credited to my account.
I contacted both live support and customer service multiple times, but every time I was told only that “the transaction is in progress.” Later, they claimed that my Gmail address was outdated and then asked me to provide a receipt link, even though it was not required at the start. This back-and-forth has only delayed the process unnecessarily.
The deposit was made through my Paratim account registered in my own name, and I have the full receipt as proof. My registered email address on Mostbet is a****************@gmail.com**.
I am requesting that my deposit be credited to my Mostbet account immediately or, if that is not possible, that a full refund be issued without further delay. Customers should not have to chase support endlessly or face shifting requirements just to recover their own money.
On August 28, 2025, at around 01:08, I made a ₺1,997 payment via Paratim to fund my Mostbet account (username: 75669697). However, even after nearly five days, the money has still not been credited to my account. I contacted live support and customer service by phone multiple times, but every time ...
On September 8, 2025, at 17:27, I deposited ₺4,500 into my Mostbet Casino account through a bank transfer. Even though the transfer was successfully completed on my bank’s side, the amount never appeared in my Mostbet balance. As soon as I noticed the issue, I contacted Mostbet customer support and...
I made a deposit on Mostbet at 18:10, but the money never showed up in my account. I immediately contacted customer support, and they asked me for a digital receipt. However, when I checked with my bank, I realized that no receipt was issued for this transaction. So where did my money go? I’ve used ...
On August 11, 2024, at 20:17, I made a 500₺ deposit to my Mostbet account via bank transfer. I have the official receipt confirming that the transfer was completed, and on the Mostbet system it even shows as “successful.” However, my account balance has not increased and the deposited amount is miss...
