I was very excited when I bought a Mitsubishi air conditioner a month ago. However, an annoying wind-like noise accompanied its operation from the start, disrupting my peace. Frustrated, I called customer service for assistance. A technician came by, tinkered around, but was unable to resolve the problem. Surprisingly, they ended up causing damage to my previously faultless second air conditioner in the process. The company went silent when I requested a replacement for both units. I was drawn to Mitsubishi because of its quality reputation, but now I'm wondering where that quality has gone. It's infuriating to invest in a product with high expectations only to be disappointed by poor service and performance. As a customer, all I want is for my problems to be resolved and my comfort to be restored. Are you listening, Mitsubishi? It's time to make things right and live up to your reputation.
My recent purchase of a multi-split air conditioner that fails to provide cooling has disappointed me. A service technician came around 20 days ago but couldn't find the problem and left. There has been no follow-up or communication since then. I contacted customer service last week to explain the s...
I bought a Mitsubishi air conditioner, believing it was the optimal selection. Nevertheless, apart from the fan, the noise is incredibly disruptive, making it impossible to remain in the room while it's operating. The service came twice and made an effort, but the noise continues. It feels as if tem...
I installed a brand-new Mitsubishi air conditioner at my workplace, but I’m facing issues, and no one is providing support. Despite the unit being under warranty, I’ve been unable to get any assistance. It’s been days of contacting customer service, who only take notes but fail to provide any soluti...
Hello, I hope you are doing well. I live in the Emrez Neighborhood, Gaziemir, Izmir. In mid-March 2024, I bought a Mitsubishi Heavy 18K air conditioner. I chose it because I believed it was a renowned brand, but I was mistaken. A few days after installation, the air conditioner began producing loud ...
I bought a Mitsubishi air conditioner about a year ago, and unfortunately, it started malfunctioning just three months after it was installed. A service technician arrived, replenished the gas supply, and discovered a leak. After three months had passed, I encountered the same problem and reached ou...
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