My recent purchase of a multi-split air conditioner that fails to provide cooling has disappointed me. A service technician came around 20 days ago but couldn't find the problem and left. There has been no follow-up or communication since then. I contacted customer service last week to explain the situation and created a service request, but there has been no response. My home has four Mitsubishi Electric air conditioners, and while my older units work perfectly, the new ones refuse to cool. The technician who arrived 20 days ago didn't understand the problem and even attempted to determine cooling by touch. This experience has shaken my faith in the company. For their service and commitment to their products, including replacements if necessary, I chose a reputable brand like Mitsubishi Electric. Mitsubishi Electric, sadly, has let me down. I'm forced to use a portable cooler to cool my living room, which reflects poorly on Mitsubishi Electric.
I was very excited when I bought a Mitsubishi air conditioner a month ago. However, an annoying wind-like noise accompanied its operation from the start, disrupting my peace. Frustrated, I called customer service for assistance. A technician came by, tinkered around, but was unable to resolve the pr...
I bought a Mitsubishi air conditioner about a year ago, and unfortunately, it started malfunctioning just three months after it was installed. A service technician arrived, replenished the gas supply, and discovered a leak. After three months had passed, I encountered the same problem and reached ou...
I purchased a Mitsubishi Electric Corporation Kirigamine Zen 18 BTU air conditioner, and while the installation was completed on time, the experience since then has been highly frustrating. I registered for the extended warranty online as instructed, and I was told I would receive confirmation via e...
I installed a brand-new Mitsubishi air conditioner at my workplace, but I’m facing issues, and no one is providing support. Despite the unit being under warranty, I’ve been unable to get any assistance. It’s been days of contacting customer service, who only take notes but fail to provide any soluti...
Two months ago, I purchased a Mitsubishi 18K BTU cream-colored air conditioner, expecting a high-quality product and reliable service. However, from the start, the unit has been leaking water from the pipes. Now, the indoor unit drips water every three seconds from the corner and does not cool prope...
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