Microsoft Word Charged Me for Three Months After One-Month Subscription
Even though I signed up for a monthly Microsoft Word subscription, I have continued to be charged regularly on my Turkcell bill every month since July. I initially signed up with the understanding that it was only for one month, but I recently realized that I have been charged for three consecutive months.
In the billing details shown in the Turkcell app, I can see charges of $7 each made through Paycell for the Microsoft Store, which have significantly increased my monthly bill. I request that the issue of being charged for three months despite intending to purchase the subscription for only one month be corrected, that all excess charges be refunded to me, and that the subscription be canceled immediately.
