I paid ₺1541 for Forza Horizon 5, and for over a week now, I haven’t been able to play the game at all. Every time I launch it, I get stuck on the “Loading Profile” or “Waiting for Sign-In” screen. I try logging in, nothing happens. I restart the console, reinstall the game, and still—the same error. The game simply does not work.
This is absolutely unacceptable. I didn’t pay this much money for a game I can’t even access. I’ve tried everything on my end, and it’s clear this is a technical issue on the developer’s side. Meanwhile, I’m left with a non-functional product and zero support or solution in sight.
It’s frustrating beyond words. The silence and lack of urgency from the support team make it even worse. We are not paying customers just to be ignored and locked out of a product we rightfully own.
I demand a full fix or refund immediately. At the very least, give players an explanation, an apology, and a clear timeline for when this will be resolved. This needs to be addressed right now—gamers deserve better than this.
I purchased Forza Horizon 5 for my PlayStation 5, expecting a smooth and enjoyable gaming experience. However, after the latest update, I can no longer access the game. Every time I try to launch it, I encounter a recurring error message saying, “You must sign in to your account,” even though I am a...
I paid full price for Forza Horizon 5 on PlayStation 5, and the experience has been nothing short of frustrating due to persistent and unacceptable technical issues. Every time I try to launch the game, I encounter server connection errors, and whenever I attempt to collect money from a car sale in ...
I purchased Gran Turismo 5 for ₺2000 directly from Sony’s official site for my PS5, but the game won’t open at all. I paid the full amount, yet I can’t access what I purchased! To make things worse, there’s no way to reach support—no response, no assistance, nothing. This is unacceptable. I expect S...
Dear Rockstar Team, I am reaching out with a serious complaint regarding GTA 5, which I purchased for ₺1000. Initially, everything was working fine, but just a few days after the purchase, the Rockstar Games Launcher started giving an "Offline Error." Because of this issue, I can’t even launch the ...
On September 18, 2025, I purchased GTA 5 for Windows through Epic Games (Order No: a2509181253506967, payment amount: ₺524.50). After installing the game, I tried launching it multiple times, but it always gets stuck on the loading screen and never opens. Despite attempting to start the game several...
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