On 06/12/2025, the MEXC crypto exchange froze my funds, stating that it was due to risk control being triggered. I am confident that I did not violate any rules. In fact, there had been no trading activity on my account for several days prior, only some old orders that were placed two months ago. I have a verified account that I’ve been using for over two years without any prior issues. However, on 06/12/2025, my funds were suddenly blocked for 365 days without any clear explanation of the specific fault. My attempts to contact the exchange’s support team have only resulted in generic, standard responses. I truly believe the risk control was triggered by mistake. Please unblock the funds on my account. UID: 64893***.
I have been trading cryptocurrencies on the MEXC exchange for about a year. However, as of yesterday, my account was suddenly blocked for one full year. When I reached out to customer support, they only told me that the risk control mechanism had been triggered, but they gave me no clear explanation...
I have a serious issue with MEXC Exchange. My account was placed under a "control mechanism" and I was initially told it would be unlocked in one month. That deadline was May 7, 2025—but instead of restoring access, MEXC has now stated that my account will remain locked until April 2026. I provided...
MEXC has unfairly frozen my account balance under the so-called “risk control” process, and I’ve been told that they can hold my funds for up to one year without justification. This is completely unacceptable and has caused me serious financial inconvenience. Under the pretext of risk control, MEXC...
On September 15, 2025, my account on the MEXC cryptocurrency exchange mobile app was frozen due to a “risk mechanism control.” I received a notification from MEXC regarding this issue and then contacted customer service. However, I was informed that my account would remain frozen for 30 days and tha...
On September 15, 2025, my account on the MEXC crypto exchange mobile app was suddenly frozen under the pretext of “risk control mechanism.” MEXC sent me a notification about the freeze, after which I immediately contacted customer support. I was informed that my account would remain locked for 30 da...