I opened my Mexc account on 09/08/2025, and just two days later, during my very first trade, my account was suddenly blocked under a so-called “control mechanism.” Before trading, I was asked to deposit 925 USDT under a bonus campaign, which I did. However, right after completing my first transaction, all trading was stopped, and I was locked out of my funds.
My user ID is 3*. When I contacted customer service, the only response I received was: “You were flagged by the control mechanism, please submit an application.” I submitted the application, and at first I was told my account would be reopened in three days. Later, they changed their statement and said it could remain blocked for a month, with no guarantee of when or if it will be reopened. No valid official explanation or documentation has been provided to justify this action.
I am requesting Mexc to immediately restore access to my account or at the very least allow me to withdraw my 925 USDT without further delay.
On 08/08/2025, my Mexc account (UID: 71642838, email: o**@gmail.com)** was suddenly placed under review. Since then, I have been blocked from withdrawing, depositing, or opening any new positions, even though I have no open trades. My balance of 3,162.78 USDT remains locked and completely inaccessib...
On 08/08/2025, right after completing a transaction through the Mexc mobile app, my balance of 470 USDT was suddenly frozen under something they call a “control mechanism.” When I contacted customer service, I was only told that a one-month review process had been started and that I had to wait. No ...
On 07/08/2025, I joined the “Deposit 100 USDT, Get 200 USDT Bonus” campaign for the very first time. Using my account with the username S*, I deposited 102 USDT at 13:30. Later the same day, at 17:26, I placed my first ENA/USDT TP/SL trade exactly as required by the campaign rules. Despite followin...
On July 31, 2025, my account on the Mexc crypto exchange was suddenly restricted due to what they claimed was a “risk mechanism.” I was given no prior warning, no specific reason, and there was no error or suspicious activity on my part. Out of nowhere, I found myself unable to complete any transact...
I’m extremely disappointed with MEXC right now. My account was suddenly locked under the vague excuse of a "control mechanism," and since then, I haven’t been able to perform any actions—no trading, no withdrawals, nothing. What's worse is that I have no idea what’s happening with my funds. I’ve rec...